Our current turn around time for made to order knitted items is 8-10 weeks.

Privacy


We collect personal information from you, including information about your:

  • name
  • contact information
  • location
  • computer or network
  • interactions with us
  • billing or purchase information

We collect your personal information in order to:

  • provide our customers with our Goods & Services, including supporting and processing orders;
  • market or goods
  • We also use this information to improve our Goods & Services

Besides our staff, we share this information with:

  • Shopify in order for Shopify to provide us with their Services, including supporting and processing orders, authentication, and processing payments. Shopify also use this information to improve their Services.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info@aubreylouise.co.nz.

Shopify holds all information on behalf of us. Shopify follows industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other Personal Information entrusted to them. Their information security systems apply to people, processes and information technology systems on a risk management basis.

Shopify perform annual audits to ensure their handling of your credit card information aligns with industry guidelines. They are certified as a PCI DSS Level 1 compliant service provider, which is the highest level of compliance available, and their platform is audited annually by a third-party qualified security assessor.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, Shopify cannot guarantee the absolute security of your Personal Information.